CAVEAT EMPTOR. Latin meaning 'let the buyer beware'. Due to the popularity of Phiten products, counterfeits/fakes are being sold on sites such as eBay and Amazon. Only genuine Phiten necklaces contain Phiten’s proprietary AQUA-METAL® Technology. PHITEN SOLUTIONS is the ONLY authorised dealership in Australia. We offer customer care and support, and peace of mind. Please don't hesitate to contact us should you have concerns. Thank you!