This policy (together with our Website Terms and Conditions of Use and the Consumer Terms and Conditions) explains how we will collect, process, use and protect your personal information when you use this website (www.phitenaus.com) (the “Website”).
1 YOUR PERSONAL INFORMATION
1.1 When you register as a user of the Website or shop at our Online Store we may ask you to provide us with certain personal information such as your name, age, date of birth, address, phone number, credit card details or other payment information and a password. We and our third party providers of content may also collect other information including but not limited to the URL you came from, IP address, your browser type, country and telephone area code where your computer is located and the pages of the Website that you viewed (“Personal Information”).
1.2 We may supplement the information that you provide to us with information that we receive from third parties.
2 ACCEPTANCE OF TERMS
By accessing the Website and/or using our Website services or submitting information to us, you:
2.2 Consent to our:
2.2.1 Collecting and processing your Personal Information in connection with the Service; and
2.2.2 Transferring your Personal Information to countries which do not provide the same level of data protection as the United Kingdom if necessary in connection with the Service.
3 USE OF YOUR INFORMATION
3.1 We may use the information that you provide or that we collect for the following purposes:
3.1.1 to register you with the Website and to administer the Website services;
3.1.2 to provide any products or information you have requested;
3.1.3 to notify you of products or special offers that may be of interest to you, marketing, customer services and profiling your purchasing preferences;
3.1.4 to ensure that content from our site is presented in the most effective manner for you and for your computer;
3.1.5 for detecting and protecting against error fraud or other criminal activity;
3.1.6 to enforce our terms and conditions of use; or
3.1.7 in any other way as described to you at the time of collection of your Personal Information.
3.2 We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these.
3.3 We may contact you by email, telephone or post.
3.4 We shall not provide your personal information to third parties for their direct marketing purposes.
3.5 If you do not want us to contact you by email, telephone or post for the purposes of direct marketing please tick the relevant box on the product order form or registration form.
4 DISCLOSURE OF YOUR INFORMATION
4.1 We may give information about you to the following, who may use it for the same purposes as set out above:
4.1.1 to agents and employees of Phi-ten Co. Limited to administer any accounts, products and services provided to you now or in the future;
4.1.2 to agents who profile your data so that we may tailor the goods/services we offer to your specific needs;
4.1.3 to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
4.1.4 if we have a duty to do so or if the law allows us to do so. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
4.1.5 to third parties who will help process your order.
6 ACCESS TO INFORMATION
You have the right to make a written request for a copy of the Personal Information that we keep about you (for which we may, at our sole discretion charge a small fee). If you wish to obtain this information please write to the Phi-ten Data Protection Officer at the address given below.
8.1 We will protect your Personal Information from unauthorised access by using commercially reasonable security measures. If your Personal Information is accessed by an unauthorised third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorised access.
8.2 Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
8.3 Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal information, we cannot guarantee the security of any data transmitted to our site; any transmission will be at your own risk.